
What is an import agent?
After buying their products from factories in Italy, France, and other parts of the world, luxury brands multiply their product prices up to 100 times above the factory costs under the label of “branding” and include CEO salaries, celebrity commissions, expensive commercial rents, etc. An import agent buys directly from the factory avoiding the expensive prices and extra costs charged by luxury brands and passes the savings to you. Here are 4 things to check before buying from an import agent.

#3 – Good customer service
Make sure the agent you buy from has good customer service that is available throughout the day. At Hexibella, we are available 24/7 through our email address: support@hexibella.com.
#4 – Fast and free shipping
At Hexibella, we offer 7-10 day shipping and we pay for shipping, import fees and all other costs associated with delivery.

What To Do Now?
The solution is to work with an import company, like us! We work only with workshops and factories to bring you the same products as luxury brands, but for 1% of the price. We do not have the same costs as large luxury brands, which means we can pass these savings to you! We are so confident that you will love the bag you get that we offer a 30-day return guarantee on all our products, giving you the right to a refund if you do not love your order.

We offer a 30-day no-questions-asked return policy to give you peace of mind regarding your purchase. If you have any questions or concerns, please reach out to customer support at support@hexibella.com.
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